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(Gift) vouchers - questions and answers

    How to buy vouchers 
    Vouchers can be bought like every other article. When you bought a voucher and it is free for use after a successful payment, the consignee will receive a notification and a voucher code by email.
    How to dispatch send  voucher
    We dispatch the vouchers for you. Therefore we need some information: first and last name of the consignee, his or her email address and the amount of the voucher. Please take the possibility of checking and correcting the information before sending.
     
    Buying with vouchers
    As soon as you receive an account, it can be used as payment for your orders. Please give your voucher code as comment in your order. If the account is lower than your order you have to choose a preferred way of payment. If it is higher the difference is of course at your disposal for your next order
     
     
    In case of any problem

    If there should be any problem, please contact us by email info@jivanaprops.eu
    Please try to be as concrete as you can concerning the problem. Important details are, among other things:

    Your customer number, the voucher code, error messages as well as your browser.

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